Our carefully curated items ship from South Korea and we are currently shipping only to the US to offer but we will be slowly expanding our delivery services to the world. Please stay tuned for us to be open for other countries!

How much will shipping cost?

- $25 Flat Rate Express Shipping on orders under $49
- FREE Express Shipping on orders over $49

How long will it take for my order to arrive?

It normally takes up to 3-10 business days for your packages to be delivered to your doorstep. However, as we work with over 100 partner brands to offer you the best finds, we occasionally face unexpected delays to get your packages ready. If there are delays in getting your packages for more than 3 business days from the day of your order, we will reach out to you to sort out how you want us to process your orders.

Which courier delivers my package?

We currently use UPS. MooMooz strives to select the best shipping courier for you since we hope to see your bright smiles with our products in your arms as soon as possible! However, in unexpected events, we may use different couriers in order to safely deliver your package. Your order is 100% insured with tracking number.

 

FREE RETURN

 

Don’t be shy. We always guarantee hassle-free returns.

- No shipping charge
- 14 days upon receipt, no questions asked
- 100% secure and protected payment

 

*In response to COVID-19, we are extending our return policy to 30 days upon receipt for orders placed between Mar 1st to April 20th (Excluding final sale items)* 

 

We understand ordering items online can be scary especially when it’s your first purchase. We believe there should be no risk in buying something and trying it out. If you’re not happy with your purchase, you can always return your order with no shipping cost or strings attached :)

Just reach out to us at help@moomooz.com and we will take care of you.